How to sell products using WhatsApp business app? :- www.deekpay.com

WhatsApp business app is now live! This app becomes a sales centre for all marketers, sales people and businesses big and small. Why do we call it a sales centre? If the app has 130 million global users and 53% of people make purchases through Direct Messaging (DM), then it is bound to become a hub for all kinds of saleable goods! In our previous blog post, we discussed in detail the benefits and limitations of WhatsApp business app. In this blog post, we will focus on how to use WhatsApp business app to sell products to your entire customer base.

How to use WhatsApp business app?

Have you received the following message in the last few months:

Display messages with brand names instead of unknown numbers. For example, display "God electronics" instead of "+91- 989898989898".

Notice the verification mark next to the brand name?

Want to know how these businesses present such a professional image on WhatsApp? The answer is Beta testing. Before launching the business app for Android smartphone users, WhatsApp was beta tested with select businesses in India. To send professional messages to your customers, you need to:

Step 1: Install WhatsApp Business Apps

WhatsApp Business App is a free to install app currently only available for Android smartphone users.

Step 2: Enter the necessary information

Mobile Number Registration and Merchant Name Page

Mobile Number: Since this is WhatsApp's first attempt at monetising the app, they are allowing businesses to register with a landline number.

Merchant Name: this is the name displayed in the customer's WhatsApp chat.

Note: For account verification, WhatsApp has set some parameters and brand awareness is one of them. For account verification, your WhatsApp number must match your business number.

Step 3: Personalise your profile

Business details and set up personalised message page

BUSINESS DETAILS: build customer trust by adding authenticity to your WhatsApp business profile. Provide business description, category, business hours, website and other information to drive sales!

Personalised messages: make your customers feel like you're not far away. Choose custom messages to personalise them and let your customers know whether you are 'open' or 'closed' for the day.

Step 4: Preparing to send

Image from Jane's Book

Now that your WhatsApp business account has been created in under a minute, it's time to say "Hi!" to your customers. It's time to say "Hi!" to your customers. Start sending product or service updates to your customers, create groups of like-minded people and share your products with them. Your customers have the right to block you if they find your marketing strategy annoying.

Step 5: Create and share a payment link

Are your customers experiencing problems with UPI payments? If yes, then WhatsApp business app is not a perfect choice. The app only supports UPI payments. On one hand, the app offers a lot of convenience to small businesses, but on the other hand, it fails to provide the right payment solution or facility. You need to use an excellent app - PayUnow, which helps you to create and share payment links on WhatsApp, Facebook, SMS, email and many more.

Easily create and share payment links on WhatsApp with PayUnow!

On PayUnow, you can:

Accept customer payments directly in your bank account

Customers can pay via credit/debit card, net banking, wallet, UPI, etc.

No monthly collection limit (unlike wallets)

Your customers don't need to download or update other apps (unlike WhatsApp business apps)

You don't need a website to use PayUnow!

There are more features of PayUnow! Check out more detailed PayUnow features and business benefits today to provide the best payment services to your customers.

Step 6: WhatsApp Business Statistics

Every business needs to know the results of their sales or marketing campaigns. You should know too! Find out how many messages you sent to your customers, delivered and read.

There is no doubt that WhatsApp is winning a lot of revenue in the market, though it is just the beginning. Recently, KLM Airlines became the first airline to have a verified WhatsApp business account. Passengers can receive flight documents (tickets, boarding passes, etc.) and flight updates via WhatsApp. Airlines use WhatsApp to communicate with passengers on a one-to-one basis to build a strong connection with them. This improves passenger repeat business and increases sales for airlines!

How to use WhatsApp for business is a simple question, but how do you increase sales? Here are some pro tips to help you get to grips with it:

How to sell with WhatsApp business app?

Pro Tip #1: Promote Your Business

WhatsApp has a large number of users and is considered to be the "most used" messaging app in the world.

No business owner or marketer can resist using this platform to reach out to their customers. Select all your like-minded customers, create a group (non-mandatory) and broadcast information about new products, offers, promo codes, etc. to them. You can also share product demos with them. For example, since the business app supports video content, you can share product feature videos, instruction GIFs, etc. with your customers for greater clarity. Since this is a private communication platform, make sure that all promotions are worth your customers' time.

Pro Tip 2: Send a reminder

Today, WhatsApp is ahead of news channels and newspapers when it comes to "breaking news". In the case of KLM Airlines mentioned above, WhatsApp is used as an intermediary to send the latest updates, important documents and statuses. Similarly, you can use the app to send payment or order reminders to your customers.

Pro Tip #3: Care for your customers

Always keep your customers happy. Using WhatsApp to keep in touch with customers provides them with a platform where they can complain, share valuable feedback or rate the service. This prevents them from filing complaints on social media platforms such as Facebook as they have a more personal way of sharing their dissatisfaction.

With all the useful information about WhatsApp Business, you don't need to worry about "How to sell products using WhatsApp Business" anymore. Just follow the above steps and tips and we are sure you will be able to drive your business forward with ease. Before we move on to our next blog post, we have listed some of the businesses that are doing well on WhatsApp and they almost always "sell out" within 30 minutes!

home decor

Crafts and Arts

Jewellery & Accessories

outfits

Services - photography, event planning, beauty consultants, stylists & artists, etc.

Follow the PayUmoney blog to keep up with the latest business trends and as always ...... grow your business with ease!