Payment Policy and Regulatory Analysis in Indonesia
Analysis of Payments Policy and Regulation in Indonesia: Current Status and Future Trends
I. Overview of the Indonesian Payment Market
Indonesia, the largest economy in Southeast Asia, has seen explosive growth in its digital payments market in recent years. According to the latest data from Bank Indonesia (Indonesia's central bank), the volume of e-money transactions reached Rp 399.3 trillion (about US$27 billion) in 2022, a year-on-year increase of 36.51 TP3T. This rapid growth is attributed to the increased penetration rate of smartphones (more than 701 TP3T), a surge in the number of Internet users (200 million+), and the government's promotion of a cashless society. policy direction of the government to promote a cashless society.
The Indonesian payments ecosystem consists mainly of channels such as bank transfers, e-wallets, credit/debit cards and convenience store cash top-ups. Of these, local e-wallet providers such as GoPay, OVO, DANA and LinkAja dominate, while regional players such as ShopeePay and GrabPay are also aggressively expanding their market share.
II. Core regulatory bodies and legal framework
1. Main regulatory bodies
The central bank of Indonesia (Bank Indonesia) is the main regulator of the payment system, issuing licences and supervising operations. Its Payment Systems Policy Department specialises in setting regulations and policy directions.
The Financial Services Authority (OJK) is responsible for the regulation of non-bank financial institutions, including some payment service providers. The two organisations have overlapping functions but each has its own focus.
2. Key laws and regulations
Bank Indonesia Law No. 23, enacted in 2011, establishes the statutory authority of the central bank over the payment system; FinTech Regulation No. 19 of 2019 further refines the rules for access to digital payments; and the QRIS National Standard, introduced in 2021, harmonises interoperability standards for QR code payments.
Of particular note is Regulation No. 22/23/PBI/2020, which comes into force at the beginning of 2023, and which requires all e-money issuers to open an account with the central bank's National Settlement System (NSS) and to deposit in a reserve pool a minimum of 30% of the balance in circulation, a requirement that significantly raises the barriers to entry into the industry but also enhances the systemic margin of safety.
III. Analysis of existing major policy measures
1. QRIS standardisation strategy
QRIS (Quick Response Code Indonesian Standard) is a national standard QR code system promoted by the Central Bank, which has achieved interoperability between different platforms. By the end of 2023, more than 30 million merchants had adopted this "one-code, one-universal" solution, an increase of 1,50% from the previous year.
The direct effect of this policy is to reduce the hardware costs for micro and small merchants to access digital payments (without the need for multiple scanning devices), indirectly promoting financial inclusion in rural areas Data shows the share of QRIS transactions in non-Java regions increasing from 181 TP3T in 2019 to 341 TP3T in 2023.
2. "Tiered" licence management system
Payment institutions are classified into three categories based on their business scope and risk level:
- first type: Payment aggregation services only
- category 2: May issue prepaid instruments without retaining client funds
- category 3: Full-featured e-money issuers are required to meet a minimum capitalisation requirement of 100 billion rupiahs and currently there are only 15 companies with this qualification.
This differentiated regulation controls systemic risk while preserving room for innovative companies to grow. For example, start-ups focusing on B2B scenarios can quickly launch their business by applying for only one type of licence.
3. "National first" data localisation requirements
According to Regulation No. 19 of 2019, all domestic transaction data must be stored on local servers, and cross-border data transfers are subject to strict approval, which increases compliance costs for international enterprises but effectively prevents the outflow of sensitive financial information. Typical examples include an international e-commerce platform that was suspended for three months for failing to set up a local data centre in time for some of its payment functions.
IV. Foreign access restrictions and impact assessment
Under current regulations, foreign ownership is capped at 49% (with a single foreign investor not exceeding 20%), which has led many global companies to choose the joint venture model to enter the market. For example, Ant Group has taken an equity stake in DANA rather than acquiring a wholly-owned subsidiary to lay out its local ecosystem, while at the same time, this has given rise to the unique "technology licensing + branding" business model, whereby the foreign investor provides technical support but does not directly participate in the operation of the business. It is worth noting that the authorities are considering relaxing this ratio on a pilot basis in certain Pilot Free Trade Zones (PFTZs), possibly in Batam or Bintan, which if realised would significantly change the competitive landscape of the market, especially for foreign giants wishing to develop their businesses independently. We need to continue to track the relevant policy trends and adjust our business strategies in time to cope with the potential changes, opportunities and challenges. There may be a new reshuffle window of opportunity not to be missed wise market participants should be prepared in advance to seize the potential opening dividends to seize the first-mover advantage of the position to establish competitive barriers to form a moat effect to ensure the long-term sustainable development of the path is clear and feasible practical significance and value of the return on the expectations of a clear quantitative assessment of the monitoring and implementation of the effect of feedback and optimisation of the closed-loop mechanism is sound and complete, leaving no dead ends, blind spots, loopholes and hidden dangers. 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V. Recent Developments and Trends in Payment Regulation in Indonesia
1. Key Policy Updates 2023-2024
Digital banking licences issuedBecoming a recent focus, Indonesia's central bank issued fully digital banking licences for the first time in the second half of 2023 to five institutions, including SeaBank (owned by Shopee) and Jago Bank. Licenced institutions can offer full banking services but must meet:
- Minimum capitalisation of Rp 2 trillion (approximately US$135 million)
- 51% equity held by local investors
- Establishment of a stand-alone data centre and disaster recovery system
Cross-border payment restrictions loosenedMeasures deserve attention:
- Increase in cross-border transaction limit for regional wallets such as GrabPay to Rp 5 million per transaction from January 2024 (previously Rp 2 million)
- Allows QR code scanning with Malaysia, Thailand and Singapore.
- Pilot RMB-IDR direct settlement channel
2. Tightening of "buy now, pay later" (BNPL) regulation
In response to the fast-growing instalment market, which is expected to reach $4.7 billion by 2024, the OJK has introduced the requirements of Regulation No. 12/SEOJK.05/2023:
Monthly interest rate cap reduced from 2.5% to 1.8%
Prohibition of lending to students with no stable income
Mandatory access to national credit systems
This has led to platforms such as Atome and Kredivo being forced to adjust their product mix, and some smaller operators exiting the market.
VI. Compliance Challenges and Practical Suggestions
1. Rising operating costs due to KYC enhancements
E-wallet user hierarchy validation standards tightened under new anti-money laundering regulations:
|User Levels|Annual Transaction Limits|Verification Requirements|
|—|—|—|
|Basic Level|20 Million Rupiah|Mobile Phone No. + ID|
|Intermediate |50 Million Guilders |Face Recognition + Proof of Address|
|Advanced |Unlimited |Video Interview + Tax ID|
The following coping strategies are recommended for businesses:
◉ Invest in AI identity verification technology to reduce manual review costs
◉ Field verification of rural users' addresses in collaboration with postal companies
◉ Design laddered benefits to guide users to upgrade their accounts proactively
2. Difficulties in implementing data sovereignty laws
Typical issues that have arisen since the implementation of the Personal Data Protection Act (PDPA) include:
⚠️ Multinationals need to reconfigure their cloud architecture, AWS/GCP local nodes are strapped for resources
⚠️ Biometric data storage requires a BSI-certified secure server
⚠️ faces delays in data transfer approvals for cross-border audits
Solution reference for headline companies:
✓ GoTo Group builds its own Tier IV data centre
✓ DANA uses Federated Learning for data exclusion modelling
✓ OVO sets up dedicated offshore backup cluster in Batam
VII. Forecast of policy winds in the next three years
Based on analyses of the legislative agenda and public statements of officials, the following changes are possible:
▷ Digital Currency Pilot Expanded: Following the testing of the digital rupee in Bali in 2023, it may open up more tourist cities and allow tied e-wallet use
▷ Adjustment of foreign shareholding ratio: Special Development Zones for the Digital Economy may allow foreign ownership up to 67%, subject to commitments on technology transfer and local recruitment
▷ Carbon Credit Payment Innovations: Central banks are looking at converting green consumption behaviour (e.g. electronic bill payments) into tradable carbon credits
Industry participants should focus on three signalling indicators:
① Progress of the Digital Economy Bill under consideration by Congress
② Fintech policy preferences of the new government after the 2024 election
(iii) Results of the International Monetary Fund's assessment of Indonesia's financial stability