What are the platforms for third-party payments in India: analysis of mainstream third-party payment platforms in India

Analysis of mainstream third-party payment platforms in India

Currently, representative third-party payment platforms in India are partnering with mainstream Indian banks and operators.

**1. Market conditions**

- India's largest mobile payment and e-commerce platform and the fourth largest wallet in the world.

- Thanks to Alibaba's payment technology support.

- Established partnerships with over 180 domestic and international banks, including VISA and MasterCard, making it a regular partner of financial institutions in the e-payment sector with 450 million verified users.

- Obtained a banking licence with the aim of becoming the world's largest digital bank, creating a digital bank with 500 million accounts offering online financial services from wealth management to credit card and stock market trading.

- Leading in terms of number of wallet users, Paytm has 122 million users and 90 million monthly transactions. With 150 million users, Paytm has become almost synonymous with e-wallets in India with 7 million daily transactions.

**2. Operational content**

- Involved in e-commerce, payment banking and online payments including mobile top-ups, online shopping, utility payments, metro card top-ups, municipal supplies, motorway tolls, app shop top-ups, credit finance and ticket booking, working with leading companies across a range of industries.

- Online features include mobile top-up, utility bill payment, fund transfer, online purchase of goods and ticket booking.

- Offline functionality allows payments to be made at petrol stations, street shops and retail chains.

- The technological upgrades have been made possible by Alibaba's advanced experience, which has significantly enhanced Paytm's payment capabilities.

**3. Operational characteristics**

- Strengths: Wide coverage, detailed business segmentation, many partners, large user base, and diverse payment channels.

- Cons: The process of recharging to the wallet can be cumbersome and all transactions between Paytm and the bank are handled through a proprietary security system, which can affect the user experience.

**4. Summary**

- Given Paytm's market share, extensive partner network and strong technical support from Alibaba, as well as its financial services co-operation, it is a top choice for partners. However, communication challenges may arise due to its deep partnership with Alipay.

**1. Market conditions**

- Backed by Sequoia Capital, GMO and MediaTek Ventures, India's second largest payment wallet with 40 million users has seen an increase in app downloads of 40% after the currency demonetisation policy was implemented.

- Second in number of users.

- IndusInd Bank has partnered with MobiKwik to launch a co-branded digital wallet product 'IndusInd Mobikwick' with 10 million users.

**2. Operational content**

- (Mobile Payment/Online Wallet) Shop online, pay utility bills and top up in the app shop.

**3. Operational characteristics**

- Focuses primarily on payment transfers; works with 17 Indian banks; supports international payments via VISA, MasterCard, American Express and Maestro.

**4. Summary**

- India's second largest mobile payments and e-commerce platform with a banking licence, established operator partnerships and diverse payment channels. Though industry partnerships are less than Paytm, they cover key companies. Currently acquired by Axis Bank for $60 million, the acquisition of FreeCharge and its user base may help Axis Bank's digital transformation.

**1. Market conditions**

- India's third largest third-party payment platform, licensed by the Reserve Bank of India for digital wallet services in 2013.

- FreeCharge has 30 million users, 30 million monthly transactions and 1 million daily transactions. Its market share grew from 17% to 30%.

**2. Operational content**

- (Mobile Payment/Online Wallet) Shop online, pay utility bills and top up in the app shop.

**3. Operational characteristics**

- Currently focusing on payment wallets.

**4. Summary**

- As a brand of Snapdeal, India's second largest e-commerce company, FreeCharge has a huge user traffic base.

**1. Market conditions**

- BHIM, launched by the National Payments Corporation of India (NPCI), is India's first government-promoted mobile wallet that could reshape the mobile payments market after the abolition of large banknotes.

- Currently only Android devices are supported with a maximum transaction limit of INR 200,000

- Supported by more than 30 Indian banks including State Bank of India, Central Bank and ICICI Bank, with more than 3 million downloads on Google Play shop.

**2. Operational content**

- (BHIM) a payment application that uses the Unified Payment Interface (UPI) for simple, convenient, and fast transactions; allows direct payments to any user with a UPI ID or scanning of a QR code; and the ability to send a payment request via a UPI ID. Unlike other payment apps that require a top-up to a wallet, BHIM allows direct bank transfers.

**3. Operational characteristics**

- Weaknesses: as a latecomer, it currently supports only Android and only Hindi and English, with plans to introduce localised language operating systems.

**4. Summary**

- Obtained a banking licence and cooperated with 64 banks at home and abroad. Despite being a latecomer, the user base is growing rapidly due to government support and high credibility. However, the threshold for cooperation is expected to be high.

**1. Market conditions**

- Flipkart, originally India's largest e-commerce platform, has expanded into financial services, raising about $4 billion from giants such as eBay, Microsoft, Tencent and Softbank.

- The first non-bank online mobile wallet with 100 million users and 100,000 merchants with millions of daily visits.

**2. Operational content**

- (Mobile Payment/Online Wallet) Payment for online shopping.

**3. Operational characteristics**

- Focuses on online shopping payments; merchants lock in a certain amount for cancelled or returned orders or gift cards.

**4. Summary**

- Originating from its own e-commerce platform, Flipkart's digital wallet has a strong user and merchant base, but is primarily designed for online shopping and has a narrower business scope.

**1. Market conditions**

- An ISO 9001:2015 and 27001:2013 certified company and India's largest payment solutions provider engaged in service aggregation and distribution, mobile and online payment processing and remittance services.Oxigen has a network of 200,000 retail outlets processing more than 2 billion transactions with an annual volume of 600 million transactions.

- Connected to mainstream telecom companies, major banks, utility companies, NPCI and UIDAI, it aims to be the leading provider of financial inclusion services in rural India.

**2. Operational content**

- Online payments, collections and remittances, credit lending and payment aggregation.

- Prepaid, postpaid and subscription services, including mobile transfers, top-ups, bill payments, ticketing and subscriptions, for multiple industries.

**3. Operational characteristics**

- Wide range of business and partnership areas; own prepaid card (authorised by VISA); extensive offline urban retail network coverage.

**4. Summary**

- Oxigen has extensive network connectivity, proven payment gateway technology and wide coverage. Its partnerships with well-known social media platforms increase user stickiness, while its own prepaid card brand and financial credit products attract users.

**1. Market conditions**

- Backed by Tencent, an Indian unicorn company similar to WeChat Wallet.

- Its Indian social app is ranked #1 in the app shop with over 100 million users and 5 million monthly online transactions.

**2. Operational content**

- User transfers (similar to red packet services), UPI payments, mobile top-ups.

**3. Operational characteristics**

- Provides UPI-based payment functionality.

**4. Summary**

- Originating as a social media app, this e-wallet app has a strong user base, but the type of business is still in the early stages of development and is relatively homogeneous.