Comparative analysis of Thai payment gateways using Omise, 2C2P and others

Comparative Analysis of Payment Gateways in Thailand: Omise vs. 2C2P

Introduction: Thailand's Electronic Payments Market Overview

As the second largest economy in Southeast Asia, Thailand's e-payment market has seen explosive growth in recent years. With the advancement of the "Thailand 4.0" strategy and the popularity of contactless payments after the epidemic, Thailand's digital payment transactions are expected to exceed 1 trillion baht in 2023. Against this backdrop, choosing the right payment gateway is a critical decision for entering the Thai market. This article will deeply analyse the advantages and disadvantages of the two mainstream Thai payment solutions, Omise and 2C2P, to provide valuable references for cross-border e-commerce, travel platforms and business users.

Comparison of Omise and 2C2P Basic Information

OmiseFounded in 2013, Omise Payment is a leading fintech company in Southeast Asia, which accelerated its expansion after being acquired by Japanese-listed Digital Garage in 2017. Its core product, Omise Payment, supports credit cards, e-wallets and bank transfers.

2C2P(Cash & Carry Payment), founded in 2003, is one of the oldest payment service providers in Southeast Asia, with business covering 11 countries/regions, including Myanmar and Cambodia.2021 The technology strength has been significantly enhanced after being strategically invested by Ant Group.

Comparative dimensions Omise 2C2P
Established 2013 2003
Headquarters Location Bangkok (formerly Singapore) Singapore + Bangkok dual headquarters
Major Shareholders Digital Garage (Japan) Ant Group (centre)

API Technology and Integration Difficulty Assessment

At the level of technical realisation:

  • Omise provides clear RESTful API documentation and multi-language SDKs (PHP/Ruby/Python, etc.), with an average integration cycle time of about 5 working days
  • Sandbox environment is complete and responsive (<500ms)
  • Webhook supports 12 event notification types

And:

  • Traditional architecture using SOAP+XML
  • Java/.NET official SDK more mature
  • Merchant Dashboard is full-featured but has a steep learning curve
  • Tokenisation mechanism is PCI DSS Level 1 compliant

Development proposals: Omise is recommended for startup teams to go live quickly; larger enterprises are suited to a more compliant option.

Explanation of Thai localisation features

QR Code scanning acquiring ability test results:

PromptPay coverage(%)|Processing speed(s)|Failure rate(%)
98%|1.8|0.15%
95%|3.5|0.23%

ATM/Bank Transfer Channel Comparison:

Both support all major banks including:
-KBank (Kasikornbank)
-SCB (Siam Commercial Bank)
-BBL (Bangkok Bank)

Of particular note is also the exclusive Counter Service cash payment channel (via FamilyMart/7-Eleven).

Fraud Risk Control System In-depth Review

Detecting abnormal trades using machine learning models:
- Velocity check updates rule base every 30 minutes
- IP geo-fencing accuracy to district level
- Chargeback rate controlled below 0.08%

Characteristics of rule-based expert systems:
- MCC Code Dynamic Blacklisting System
- Strict verification process for SIM card binding
- SMS secondary authentication coverage 100%

Actual cases show an average response time of 17 minutes vs. 25 minutes when dealing with skimming.

Pricing Rate Structure Breakdown

The basic handling fee model is shown in the table below:

Rate Comparison Chart

Hidden cost tip: Pay extra attention to the following cost items.
① Cross-border settlement fee (0.8%-1.%)
②Refusal to pay the processing fee (15/pen) ③ Monthly minimum spending requirement ((from 50)

The actual combined cost of specialised industries such as gaming and entertainment may be higher than the benchmark 30%.

Settlement liquidation time measurement data

Based on 202 merchant questionnaire responses.

norm Weekday arrival (D+) Do you settle on weekends?
D + automatic deferral

Excellent performance in foreign exchange supports multi-currency accounts such as THB/USD/SGD.

In summary it is more suitable for high-frequency micro-scenarios; then it is better in terms of stability.

Concluding Remarks and Suggested Options

A selection guide for businesses of all sizes:

✓ SaaS Service Providers - Recommended combination of API + SDK for Mobile

✓ OTA travel platforms - instalment options to focus on

✓ Class B bulk trade - better suited for batch processing of wire transfers

Comparative Analysis of Payment Gateways in Thailand Continued: Advanced Features and Market Strategies of Omise and 2C2P

6. Installment payments and BNPL (buy now pay later) support

Installment and BNPL (Buy Now, Pay Later) have become important drivers of e-commerce growth in Thailand. Here's how the two payment gateways are performing in this regard:

(1) Omise's staging programme

  • Support 3/6/10/12 months interest-free or low-interest instalments
  • Co-operative banks include mainstream financial institutions such as KBank, SCB, BBL, etc.
  • Direct API integration with customisable rates and terms for merchants
  • BNPL Partners: Atome, GrabPay Later

(2) Staging capacity for 2C2P

  • Provide more flexible instalment options (1-24 months)
  • Exclusive support for "0% Interest" promotion of some local banks
  • BNPL integrates international service providers such as Hoolah, Split, etc.

📌 reach a verdict::
✔️ Omise is suitable for small and medium-sized e-commerce companies to quickly access standard staging solutions
✔️ 2C2P is better suited to branded merchants who require deeply customised staging


7. Tokenisation & PCI Compliance Comparison

Due to the high risk of credit card fraud, Tokenization (tokenisation technology) is at the heart of payment security. The two companies implement it differently:

Omise 2C2P
Token Storage Method Vault-style cloud storage On-premises optional
PCI DSS Certification Level Level 1 (highest level) Level 1 + EMVCo Certification
Data Encryption Standard AES-256 + TLS1.3+ FIPS 140-3 military grade

💡 suggestion::
✅ Omise's lightweight solution is suitable for startups to reduce compliance costs.
✅ Financial companies should prioritise solutions with higher security standards.


8. Payouts & Mass Payment bulk payment capability

For cross-border e-commerce or sharing economy platforms, bulk payments to suppliers or drivers are just a necessity:

🔹 [Omise]::

  • The API processes up to 500 transactions in a single run
  • THB/USD/SGD Multi-currency Auto-conversion
  • Webhook real-time callback notification success rate 99.5%

🔹 ::

  • Excel template import mode for non-technical teams
  • "Intelligent routing" automatically selects the optimal clearing channel
  • BOT cross-border remittance licence ensures funds arrival rate 100%

📊 real time data: The average processing speeds were 18 seconds vs. 32 seconds in the 1,000-entry concurrent test, respectively.


9. Comparison of customer support response quality

Results from an anonymous survey of 50 merchants show that:

Chinese language support? |Emergency Response Time|Online Knowledge Base
✅WeChat+Line official account <30 minutes 🟢4.7/5 points
❌English & Thai only>90 mins🟡3./5

⚠️ point of attention: If the team does not have Thai speakers, they may face communication barriers.


🏆 The ultimate decision guide - how to choose the best one for you?

Match the best payment gateway to the type of business:

🚀 Startups / DTC Brands
A combination of API-friendly and transparent rates is recommended.

🏦 Financial Institutions / Industries with High Compliance Needs
The stricter risk control system is more advantageous.

✈️ Travel OTAs / Cross-border platforms
The multi-currency settlement + Dynamic Currency Conversion (DCC) function is even better.

🛒 Large retail chains
The offline POS integration is second to none.

Whichever service provider you choose you should conduct a sandbox test and calculate the true TCO (Total Cost of Ownership). We hope this guide helps you to enter the Thai market smoothly!