Vietnam Payment Industry Competitive Landscape Report
Below is a detailed analysis of the competitive landscape of the payments industry in Vietnam, covering the current state of the market, key players, regulatory environment and future trends:
Vietnam Payments Industry Competitive Landscape Report (2023)
I. Market overview
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Market size and growth
- Vietnam is one of the fastest growing digital payments markets in Southeast Asia, with e-payments by 2023 projected to reach$50 billion, with an annual growth rate of over 25% (according to World Bank).
- Cash still dominates (~70% transactions), but cashless payment penetration is increasing rapidly (e-commerce, Gen Z driven).
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Core drivers
- Policy support: Government's "cashless society" target (50% of non-cash transactions by 2025).
- young population: 70% population under 35 years old and 75% smartphone penetration.
- flood of foreign capital: Grab, Ant Group, and others lay out through joint ventures.
II. Competitive landscape and key players
Vietnam's payment market has a dual structure of "local giants + foreign alliances":
(1) Leading local enterprises
- MoMo (Mobile Money)
- Largest e-wallet with over 30 million users (30% of the population), covering bill payment, money transfer and retail. Strength lies in offline merchant network (200,000+ co-operation points).
- VNPAY (Vietnam Payment Solutions)
- QR code payment leader with 40 banks; parent company VNLife gets investment from SoftBank Vision Fund.
(2) Banking platforms
- ZaloPay (Vingroup Ecology): The social app Zalo channelises and focuses on younger users.
- MBBank Pay, ViettelPay (Telecom + Bank Linkage): Leveraging Viettel's 60 million mobile subscriber base.
(3) Foreign competitors
- China Background:
- WeChat Pay/Alipay (cuts through the travel scene, but localisation is limited by exchange controls).
- South East Asia Platform:
- GrabPay (integrating Grab's travel/takeaway ecosystem), ShopeePay (tying in e-commerce traffic).
surname San Key Track Segmentation
realm | market leader | note |
---|---|---|
electronic wallet (e.g. for money) | MoMo, ZaloPay | MoMo market share 45% |
Cross-border remittances | Western Union, Remitly | Vietnamese nationals remit $18bn annually |
BNPL (buy now pay later) | Fundiin, Kredivo | Growth rate 200%, but penetration rate less than 5% |
IV. Regulation and challenges
- Policy developments:
Central Bank (SBV) requires all non-bank payment institutions to be licensed; foreign shareholding capped at 49% (exempted in some cases). - sore point:
Low acceptance in rural areas|Insufficient cross-platform interoperability|High data localisation compliance costs.
5future trends
1. Super App integration: e.g. MoMo added lending/insurance function to benchmark Grab.
2.Cross-border co-operation:: Pilot real-time remittance channel between China and Vietnam (Lazada already supports Alipay+).
3.Technology upgrades:: Biometrics (e.g. VNPAY pushing sonic payments), blockchain trials (PetroVietnam trialling cryptocurrency settlement).
Further additions can be made if in-depth analyses of specific areas are required (e.g., a particular company's strategy or segmentation track data).
Report on the Competitive Landscape of the Payments Industry in Vietnam (continued)
VI. In-depth analysis of market segments
(1) E-wallets: MoMo vs. ZaloPay vs. GrabPay
norm | MoMO | ZaloPay | GrabPay |
---|---|---|---|
user scale | 30 million + | 20 Million+ (based on Zalo Social) | 15M+ (Grab Eco) |
Core strengths | Wide coverage of offline merchants (200,000+ outlets) | Social Payment Convenience (Zalo Chat Embedded) | Travel/takeaway high-frequency scene binding |
challenge | Profit model relies on fees, high subsidies unsustainable | Limited bank co-operation and weak liquidity | Slow localisation due to foreign investment policies |
- Key developments:: MoMo is being transformed into a "super finance app", adding insurance and microfinance in 2023; ZaloPay is increasing offline penetration through the Vingroup retail system (VinMart, VinFast).
(2) Buy Now Pay Later (BNPL): Explosive Growth but Risks Lurking
- Major players: Fundiin, Kredivo, HomePay (local startup), Atome (Singaporean funders).
- market size: ~$500M GMV in 2023, expected to reach $1.5B in 2025 (70% CAGR).
- regulatory risk:: SBV proposes to include BNPL in the credit regulatory framework, potentially raising the barriers to entry.
VII. Regional competitive differences
- Ho Chi Minh City/Hanoi:
- Highly digitised with e-wallet penetration of over 60%, dominated by GrabPay/MoMo.
- International brands (Apple Pay, Samsung Pay) try to enter but have less than 5% share.
- Second- and third-tier cities and rural areas:
- Cash still accounts for 801 TP3T transactions, with bank correspondent points (ViettelPost, Agribank) being the key channel.
- MoMa promotes its cash recharge service through a network of agents ("MoMo Girls").
VIII Opportunities and obstacles for foreign-owned enterprises
- Success Stories:
- Ant GroupIt took a stake in VNLife, the parent company of VNPAY, and exported its risk control technology; Alipay occupied the high-end hotel/duty-free shop scene through cross-border travel payment.
- Lessons from failure:
- PayPal exits personal remittance market due to lack of localisation; WeChat Pay fails to expand C-suite business due to foreign exchange control restrictions.
9Key projections for the next 3 years
1️⃣ Accelerated mergers and acquisitions: MoMO may acquire small and medium-sized payment platforms to consolidate share; foreign investors may bypass shareholding restrictions through the joint venture model. (Example: South Korea's Kakao Pay is in talks to invest in ZaloPay.)
2️⃣ tighten supervision: SBV may require e-wallet reserves 100% to be held in custody at the central bank to reduce the risk of a run.
3️⃣ The Rise of New Tracks:
Virtual card issuance (e.g. VPBank's YOLO card) | Supply Chain Finance (for small and medium-sized merchants) | Game Payment (Topup card recharging).
If specific data validation or business case studies are required they can be further developed!