How can Dropshipping sellers handle Thai payments?
As a payment platform expert, the following is a step-by-step solution for Dropshipping sellers expanding into the Thai marketplace with payment needs:
I. Core features of Thailand's payment environment
- Low bank card penetration(35% only)
- However, credit/debit card online transactions accounted for 45%, with Visa/Mastercard still dominant
- Explosive growth of e-wallets
- Local leaders: TrueMoney (over 20 million users), Rabbit Line Pay (Line Eco)
- International players: Alipay+ has access to 7-11 and other offline scenes
- Cash culture intransigence
- COD (cash on delivery) still accounts for 30-401 TP3T, especially in non-urban areas
Second, must be connected to the 4 types of payment methods
Payment type | Representative platforms | Applicable Scenarios | Rate reference |
---|---|---|---|
International Card Organisation | Visa/Mastercard | High-price-per-unit goods ($50+) | ~3.5%+$0.3 |
Localisation programme | Thai QR Payment | Generation Z users | ~2% |
electronic wallet (e.g. for money) | TrueMoney/Line Pay | Social e-commerce lead generation orders | 1.5-2.5% |
COD collection |Kerry Express and other logistics providers|Second and third tier city customer base|Single $1+15% cargo deposit |
III. Implementation strategy on the ground
(1) Shopify Seller Solutions
graph TD
A [Shopify shop] --> B [Billing via Stripe]
B --> C {Monthly flow > $5 million?}
C --> |Yes| D [Apply for Stripe Thailand Entity Company Qualification]
C --> |No| E [using agents such as 2Checkout for acquiring orders]
E --> F [overlay TrueMoney plugin]
(2) COD Risk Control Points
- Pre-Check: Verify shipping address validity via MocaStation API
- Deposit: 15% required in advance (available via PromptPay instant transfer)
- Logistics: Choose a logistics provider that offers collection services, such as Kerry Express.
(3) Localized's Guide to Avoiding the Pit
⚠️ must be supported:
- ธนาคารไทยพาณิชย์ (SCB) Bank Transfer
IV. Guidelines for localised payment depth configuration
(1) New Bank of Thailand Regulation Response (Updated 2024)
- Thai QR standard mandatory access: All online merchants are required to support PromptPay QR code payment (through Thai commercial banks such as Kasikornbank).
- SCB Instant Transfer Whitelist: You need to register a corporate account with Siam Commercial Bank in advance to show the "SCB PayNow" option.
- 3DS 2.0 exemption: OTP verification is exempted for single transaction <1,500 Baht (approx. $40) (to be filed by acquirer)
(2) E-purse technology interfacing programme
# TrueMoney API Call Example (Python)
import requests
def truemoney_checkout(amount, phone).
headers = {"Authorisation": "Bearer YOUR_PARTNER_KEY"}
payload = {
"payment_type": "ewallet".
"amount": amount.
"phone": phone[:10], # Remove Thailand international code +66
"callback_url": "https://yourstore.com/tmn_callback"
}
response = requests.post(
'https://api.truemoney.com/v1.5/checkout',
json=payload.
headers=headers
)
return response.json()['checkout_url'] # Returns the checkout link
(3) COD cost optimisation formula
Actual amount = (Order Amount × 85%) - MAX(Logistics Fee, (Item Weight × 25฿))
▶️ Hands-on examples:
2,000 baht order weighing 1.5kg
Kerry Express fee formula:50฿ + (15฿×1.5kg) =72.5฿
Seller's actual receipt:(2000 x 0.85) - 72.5 = 1627.5฿
V. Conversion Rate Improvement Techniques
(1) Mandatory UI localisation changes
elemental | Wrong Example | Right Example |
---|---|---|
Currency Display | $49.99 | ๑,๙๙๙.- (*with "บาท" symbol) |
CTA button colours | Blue | Bright orange (#FF6F00)* |
Trust Badge | PayPal Badge |Krungthai Bank Certification Marks| |
Note: According to Line Commerce research, orange buttons have a 23% higher click-through rate than regular colours
(2) Checkout Process Golden Rule
1️⃣ Reduced input fields::
- The Phone field automatically adds the "+66" country code.
- The Address field intelligently identifies "ตำบล" (district administrative unit).
2️⃣ Multi-step order splitting strategy::
[Step1] เลือกชำระเงิน → [Step2] กรุณาเลือกธนาคาร →
[Step3] ยืนยันการโอน (*with bank logo and countdown)
VI. List of alternative options
(A) Shopify Plugin Recommendations Portfolio
pie
title The optimal combination for Shopify when monthly GMV is <$100k
"Stripe+Omise" :45
"MOLPoints Gateway" :30
"DOKU Wallet Aggregator":25
(B) Comparison table of COD logistics providers
Kerry Express | Flash Express | J&T Thailand | |
---|---|---|---|
Handling fee |12% |15% |8%+50฿Fixed Fee | | |||
NSR* statute of limitations | <48 hours (BKK region) | 72-hour national average | <24-hour metropolitan area |
*:: (Net Success Rate: sign-off success rate)
VII. Risk warning and compliance points
⚠️ VAT Trap Tips:
- Dropshipping patterns may be recognised as 'import sales' when satisfied:
① Annual sales > 1.8 million baht ($50k+)
②Shipping from Thailand's local warehouse
✅Solution:
▸ Low unit price by postal parcel (<1500 baht VAT free)
▸ Prepayment of 7%VAT for high-value orders (filed in iCustoms)
Need to discuss further implementation details or special scenario solutions?