Please be wary of fraudulent text messages and phone calls regarding account suspensions, account freezes or fake rewards! :- www.deekpay.com

Recently, some unscrupulous people have been committing frauds by sending SMSes or making phone calls by new means. They may claim, "We are Paytm and need to reactivate your KYC" and ask you to install apps such as AnyDesk, TeamViewer, QuickSupport, etc. and grant appropriate permissions. Once installed, a 9-digit address code is usually generated, which when shared may allow others to access your device remotely. After gaining remote access, these fraudsters can operate all the banking apps on your phone and conduct transactions through your accounts, including UPI and wallet.

If you receive any message claiming that "Your KYC has been completed and now in order to get cashback or offers, you will receive an SMS with a link to click on which you can avail the offer", it is important that you do not click on the link and delete the SMS. At Paytm, we never send offers with links via SMS and no Paytm employee will ever do so. Your cashback will be credited directly to your wallet or bank account.

Please note:

1. Paytm KYC can be done only at authorised KYC points or at the time of visit by Paytm representative.

2. SMS sent by Paytm regarding KYC will only contain a link to book an appointment with one of our KYC agents or information to find a KYC point near you.

3. Paytm will not call you to ask you to install any apps.

4. we do not send information about Paytm minimum KYC via SMS/email.

5. You can complete Paytm minimum KYC without any help, it is a DIY process. Once you log in to the Paytm app and click on the relevant pop-up, you can easily follow the steps to complete the minimum KYC on your own.

6. We do not send any links for receiving cashback. Your cashback will be deposited directly into your Paytm wallet or bank account.

7. Paytm employees will never ask you for any PIN, OTP, password, password reset link, credit card CVV or bank details.

8. When a Paytm agent comes to your home to complete KYC, check their identity documents.

Stay alert and safe!