Please be alert to fraudulent SMS and calls regarding account suspension, account freeze or fake rewards! --Paytm Payments Bank Blog:- www.deekpay.com

Recently, some unscrupulous people have been using SMS or phone calls for fraudulent purposes and you are reminded to be vigilant. If you receive any text messages or phone calls asking you to download an app to complete your identity verification (KYC), do not trust these messages - these are attempts by fraudsters to gain access to your personal information. In the last few months, scammers have adopted new tactics. Posing as Paytm staff, they claim that "we are reactivating KYC for you" and then ask customers to install apps such as AnyDesk, TeamViewer, QuickSupport, etc., granting them certain permissions. Once installed, it usually generates a 9-digit address code which, when shared, may allow other users to access your device remotely.

Once the fraudsters have remote control of your device, they will be able to access all your mobile banking apps and make transactions through your accounts, including UPI and wallet. If you receive a contact like "Your KYC has been completed, now to get cashback or offers, you will receive an SMS with a link, click on the link to avail the offer", make sure you don't click on these links and delete these SMSes. At Paytm, we never send offers with links via SMS and no Paytm employee will ever do so. Your cashback will be deposited directly into your wallet or bank account.

Please note! Your Paytm KYC can only be done at an authorised KYC point or at the time of visit by a Paytm representative. Also, Paytm cashback will only be credited to your Paytm wallet or bank account. We do not send any SMS with cashback links.Paytm SMS on KYC will only contain links to book an appointment with our KYC agent or find a nearby KYC point.

Keep in mind that there is no help required to complete Paytm Minimum KYC, it is a self-service process. Once you log in to the Paytm app, click on it and a pop-up window will appear where you can follow the steps to complete the minimum KYC easily.

Be sure to keep the following points in mind:

1. Paytm Complete KYC can only be done at authorised KYC points through face to face meetings with our agents.

2. Paytm's SMS on complete KYC only contains links to book an appointment with our KYC agent or find the nearest KYC point.

3. Paytm will never call you to ask you to install any apps.

4. we will not send any SMS/email regarding minimum KYC for Paytm.

5. You can complete the minimum KYC at Paytm without any help, it is a self-service process.

6. We do not send any cashback links. Your cashback will be deposited directly into your Paytm wallet or bank account.

7. Paytm employees will never ask you for any PIN, OTP, password, password reset link, credit card CVV or PIN or bank details.

8. When a Paytm agent comes to your home to complete KYC, check their identity documents.

Stay alert and safe!