bKash tutorial: registration, transfer, payment full analysis

following bKash The detailed tutorials covering core functions such as registration, transferring money, payment, etc. are suitable for Bangladeshi users:

I. Register for a bKash account

1. Download App

   • Download from the official app shop (Google Play/App Store) bKash App, or operate directly through USSD codes:
     • Dialling screen of the mobile phone enter *247# → Press the dialling key.

2. Registration Steps

   • Open the App or USSD menu and select "Register".
   • Enter your Bangladeshi mobile phone number (needs to be the same as the SIM card).
   • Set a 4-digit PIN code (be sure to keep it secret).
   • Provide personal information: name, address, identity card number (e.g. NID/passport).
   • Submit and wait for SMS confirmation to complete the activation.

II. Top-up account (Add Money)

1. Mode 1: Agent point cash recharge

   • Bring cash to any bKash agent (e.g. pharmacy, convenience store) and inform the agent of your mobile phone number and top-up amount.
   • AGENT will process and send a confirmation SMS to your mobile phone.

2. Mode 2: Bank transfer/debit card

   • In-App Selection "Add Money" → "Bank Transfer" or "Card".
   • (Some banks support direct linked debit).

3. USSD Quick Operation:
   call *247# → Selection 3 (Add Money) → Follow instructions.

III. Transferring money to others (Send Money)

1. (Recommended) APP Operation.
   Log in to the App → "Send Money" →
   Enter the other party's bKash number and amount → Verify PIN to complete.

2. USSD Code.
   pluck (a string instrument) *247# →Select 1 (Send Money)→Enter the other party's number + amount →Confirm PIN.

3. Handling fee: usually 0-5% (depending on the type), often free of charge for small amounts between individuals.

IV.Merchant Payment
At checkout at bKash-enabled shops.
-Open APP→"Pay Bill"→scan the QR code of the merchant (or enter the merchant ID manually)→enter the amount + PIN to confirm.
-USSD:Dial*247#Select "Payment" and follow the prompts.

V.Safety Tips ⚠️
✅ PIN codes are never disclosed! bKas will not call to ask for your password.
✅Trust only official channels and beware of fraudulent links.
✅ App is recommended for large transactions (records can be checked).

Problems? Contact Customer Service.
📞16247 (24/7)
🌐www.bkash.com

Attachment.Frequently Asked Questions
Q:Can I register without a bank card? A:Yes, you can use the basic functions with cash recharge.
Q:What is the transfer limit? A: Approximately Tk. 50,000 per day (for Tier 1 users), the limit can be increased by upgrading your account.

Hopefully this guide will help make it easy for you to master bKas! 🇧🇩

following bKash Advanced content using tutorials covering more useful features, security settings and solutions to common problems:

VI. Advanced Functions and Settings

1. Cash Out

• Withdrawal of cash through the agent's point of sale::

  • call *247# → Select 2. Cash Out → Enter the agent number (usually a mobile phone number) and the amount → Provide the withdrawal code to the agent and collect the cash.
  • handling fee: Approx. 1.5%-2% (different agents may charge differently).

• APP Operation::
  Log in to the App → "Cash Out" → Select a nearby agent or enter the agent number to complete.

2. Mobile Recharge

• USSD code: dial *247# → Selection 4. Mobile Recharge → Select the operator (e.g. Grameenphone/Robi, etc.) → Enter the mobile phone number and amount.
• take note of: May not be supported by some operators.

3.Bill Payment
Utilities, school fees, etc..

• In the App → "Pay Bill" → select the service provider (e.g. DESCO/Dhaka WASA) → enter the bill number + amount.
• USSD:Dial*247#Select "Payment" and proceed by category.

VII.Account Upgrade and Limit Increase
1. The basic account (Tier 1) is more restrictive, you need to submit proof of identity to upgrade to Tier 2/3 to unlock a higher limit.
-Open the app → "Profile" → "Upgrade Account".
Upload clear ID (NID/Passport) + selfie and wait for approval (usually 24 hours).

VIII.Safety Management ⚠️ Must see!
1. PIN reset.
If you forget your password, call 16247 or go to an agent to reset it with your ID card.

2. Transaction record enquiry.
-App within the click on the "Statement" (support for PDF export).
-USSD:Dial*247#, select "My bKash" > Transaction History.

3.Fraud Alert
Don't believe in "Winning", "System Upgrade" and other SMS/phone calls that ask for PIN code.
❌ Be sure to check the initials of the other party before transferring money (APP will display).

IX.Receive Remittance (International Remittance)
Support for receiving funds directly from abroad to bKash account.
1. The sender of the money through a partner organisation (e.g. Western Union/MoneyGram) will fill in your bKash number as the receiving account number.
2 Funds are automatically converted into taka and deposited into the account (Exchange rates are based on the current day).

X.Troubleshooting🔧
Problem ①: "USSD menu is not displayed"
✅Check if the SIM card is inserted correctly; restart the phone to try.
✅Confirm that the mobile network is switched on (no traffic required but signal needed).

Question ②: "The transaction failed but the payment was deducted."
Contact customer service 16247 and provide the transaction reference number (TXN ID), usually within 48 hours of refund.

Attachment.Hidden Tips💡
-Setup shortcut commands: Long press dialling key to bind USSD code for quick access.
-Family use? You can manage multiple people's money through the "Saving Wallet" in the app.

For further assistance, visit the official Facebook page (@bkashlimited) or the offline service centre!