How to register and use Bangladesh Digital Wallet?

Registering and using a digital wallet (such as bKash, Nagad or Rocket) in Bangladesh usually involves following these steps. Below is a detailed guide:


1. Selection of digital wallet service providers

Common digital wallets in Bangladesh include:

  • bKash(most popular, supported by Brac Bank)
  • Nagad(Government support, low handling fees)
  • Rocket(Provided by Dutch-Bangla Bank)

2. Registration process

(a) bKash

  1. Prepared Materials::

    • Bangladesh mobile phone number (real name verification required)
    • National Identity Card (NID)/Passport (passport for foreigners).
  2. Registration Method::

    • USSD code method::
      call *247# → Select "Register" → Enter the NID number and date of birth → Set the 4-digit PIN code.
    • APP Registration::
      Download "bKash App" → Enter your mobile phone number and verify your OTP → Fill in your personal information and NID → Complete authentication.
  3. activate an account::
    It may be necessary to visit an agent point or bank to complete the final verification.

(b) Nagad

  1. USSD code method: dial *167#, enter the NID and biometric information as prompted.
  2. APP registration is similar to bKash and requires selfie and ID photo verification.

3. KYC Real Name Certification

All platforms are required to complete authentication:

  • NID/Passport + SIM card real name binding.
  • Nagad may require face recognition or fingerprints.

4. Top-up method

  • ✔️ Agent Point Cash Recharge
  • ✔️ bank transfer
  • ✔️ debit/credit card binding

*5.Usage Functions

Available through APP/USSD:
✔️ money transfer
✔ Top up your phone bill
✔ Bill Payment
✔ Merchants scanning code for payment

⚠️ Be careful to save the PIN code! Do not disclose the OTP!

We hope you find the above information helpful! For specific platform guidance you can ask further.

Right! Next, I'm going to detail the mainstream digital wallets in Bangladesh (bKash/Nagad/Rocket) of theSpecific usage tips, handling fees, FAQs and precautionsThe newest version of the system will help you to operate more efficiently and safely.


I. Fund Top-up and Withdrawal

1. Comparison of top-up methods

way (of life) bKash Nagad Rocket
brokerage Shops labelled bKash on the street Post offices/co-operative agents Dutch-Bangla Bank ATM
bank transfer Support (account binding required) Instant Free DBBL accounts only
handling fee Top up free, withdraw 1.85%-2.5% Charging and lifting as low as 0.5%-1% Withdrawal 1.5%

Example of operation(Take bKash recharge as an example):

  • USSD code method: Call *247# → Select "Add Money" → Enter the agent number and amount → Give the cash to the agent → Confirm the transaction.
  • APP Operation: After logging in, click "Add Money" → select the source of funds → enter the amount to complete.

II. Transfers and payments

Limits and rates

  • 📌 bKash:
    -Up to Tk. 25,000 per single transaction and Tk. 75,000 per day cumulatively
    -Approximately Tk. 4.5/transfer fee for inter-personal transfers
  • 📌 Nagad:
    -Up to Tk. 50,000 in a single transaction (upgradable for certified users)
    -Partial transfers are free of charge

Payment Steps::

1. Open the app and click "Pay by QR" → Scan the QR code of the merchant → Enter the amount and PIN code to confirm.


III. Security management
⚠️ must see fraud prevention tips:
✅ Do not set the PIN code to a simple number such as your birthday.
❌ Never disclose OTP or password to others
✅ Regularly check the transaction record (Path: "Statement" in APP)

If the mobile phone is lost.
Call the service provider's hotline immediately to freeze the account (bKash:16247, Nagad:16167)


IV. Frequently asked questions
Q:Can foreigners register?
A:Yes! Passport + local SIM card (e.g. Grameenphone/Airtel) required.

Q:What if I forget my PIN?
A:bKash needs to be reset at a service centre; Nagad can be retrieved through biometrics

Q:Why did the transaction fail?
A:-Network delay retry
-Insufficient Balance Check if fees are inclusive of handling charges

Need specific screenshot instructions for a particular platform? Or other features such as international money transfers required?