Complete list of payment methods in Indonesia (version 2025)

Below is a categorisation and detailed description of the main payment methods in Indonesia (Indonesia), covering both traditional and digital payment channels:

I. Bank transfers and electronic wallets

  1. Bank transfers (Transfer Bank)

    • Mainstream banks: BCA (Bank Central Asia), Mandiri, BNI, BRI, etc.
    • specificities: via ATM, Internet or mobile banking, commonly used Virtual Account (VA) Technology generates a one-time payment account.
    • Applicable Scenarios: Large transactions, bill payments (e.g., utility bills), e-commerce purchases.

  2. Electronic purse (Dompet Digital)

    • Mainstream platforms::
      • GoPay(Integrated in Gojek App to support taxi and takeaway scenarios).
      • OVO(in partnership with Grab, covering retail and online services).
      • DANA(Native popularity and support for sweeping payment).
      • the rest: ShopeePay (LINK AJA), LinkAja (state-owned background).

  3. QRIS (Harmonisation of QR code standards)

    • Launched by Indonesia's central bank and integrating all e-wallets and banks, QR code payment allows merchants to accept multiple payment methods by displaying just one code.

stupid (Beijing dialect) Credit/Debit Cards

  • Visa/Mastercard/JCB: Can be used at international websites of large shopping centres and hotels.
  • JCB (Japanese brands are accepted at some merchants).
  • local debit card : e.g. BCA Flazz Mandiri e Money (pre-charge required).

surname San Cash & Carry and Offline Agents

1 . COD Cash on delivery still accounts for a large proportion of e-commerce transactions especially in remote areas.
2 . Alfamart/Indomaret convenience store cash on delivery:
Users purchase online and then go to these two major chains to pay for their orders in cash for instant confirmation.

4 Cross-border and international programmes

Suitable for foreign trade or overseas consumers:

  • PayPal is more widely used but has high fees;
  • Xoom (part of PayPal) money transfer service;
  • Wise (formerly TransferWise) low rate international transfers;

Cryptocurrencies are not legalised need to operate with caution!

5 Examples of industry-specific systems

For example, BPJS health social security payment can be done via ATM or exclusive app; PLN electricity bill supports most e-wallets to pay directly without fees!

In summary, when choosing, consider the coverage (urban vs rural), fees and whether it supports instalments, etc. Merchants are advised to access the QRIS + OVO/GoPay combo to maximise the reach of their customer base!

VI. Trends in payment methods and emerging technologies in Indonesia

1. Rise of digital banking (Neobank)

  • Jago (Bank Jago): Deep partnership with Gojek to offer virtual accounts and smart money management features.
  • Jenius (BTPN): Supports multi-currency accounts, international transfers and investment services.
  • specificities: No physical branches and low fees to attract young users and freelancers.

2. BNPL (buy now pay later) epidemic

  • Akulaku (major e-commerce instalment platform).
  • Kredivo (similar to "Indonesia's version of Chanting", supports both online and offline purchases).
  • Atome (cross-border BNPL, with Lazada and others).

3. Cryptocurrency-related payments (grey area)

Despite Indonesia's central bank banning the use of cryptocurrencies as a means of payment, trading platforms such as Indodax still allow the buying and selling of digital assets such as bitcoin, with some merchants privately accepting USDT stablecoins for settlement.

7 Payment innovations driven by governments

1 . BI-FAST real-time clearing system launched by the central bank to replace the original RTGS to increase the speed of interbank transfers to seconds and reduce costs.
2 . SNAP QR code standardisation further extends QRIS coverage to include micro vendors and even temple donation boxes!

8 Corporate Collections Solutions

If you are an online merchant or an offshore business consider the following:

  • Midtrans / Doku aggregation gateway (supports credit card e-wallet bank VA etc.).
  • Xendit (similar to Stripe provides API access to multiple localisation options).
  • Veritrans was acquired by Gojek after side major customer customisation services.

Note compliance must apply for local PT company and get BPJPH certified to conduct acquiring business or face possible fines!

9 Rural and special scenario payments

1 . Pegadaian Pawnbrokers state-owned institution provides microfinance cash exchange services.
2 . Pos Indonesia's postal network covers remote islands where basic financial operations for money transfers can be carried out.
3. The traditional community savings and lending model of co-operatives (Koperasi) is still prevalent among some communities.

10 , User Considerations for Payment Choices

According to the latest survey, Indonesians are most concerned about.

  1. The level of handling fee (e.g. DANA transfer is free while OVO charges 0.5%);
  2. Promotions (Gopay often sends out discount coupons for taxi rides);
  3. Ease of operation Older people prefer ATMs while Gen Z is used to scanning codes.

It is recommended to analyse SimilarWeb or iPrice data regularly to track changes in market share by channel!