Decoding Payments in India: How mature are online payments? When will cash on delivery be completely replaced? :- www.deekpay.com

  This article looks at the current state of Cash on Delivery (COD) services in the Indian e-commerce market, the reasons for it, and what the future holds. Below is an overview of the main points of the article:

  1. **Background presentation**:

  - Flipkart entered the market in 2007 with its cash on delivery service, which grew rapidly and now accounts for 80% of total sales.

  - The Indian e-commerce market relies more on cash on delivery than developed countries, even though online payments have become mainstream for offline sellers.

  2. **Payment on delivery merits and demerits**:

  - Cash on delivery has helped e-commerce companies expand to markets outside of India's major cities, especially for higher-value transactions.

  - However, this approach creates problems for the logistics process, such as additional costs and higher return rates.

  3. **Logistics costs and returns**:

  - E-commerce companies pay extra fees for cash-on-delivery services, which increases logistics costs.

  - Cash on delivery transactions have a higher return rate of 30% than prepayment methods, placing an additional burden on sellers.

  4. **Mobile payments versus cash on delivery**:

  - The mobile payments market has seen a variety of innovations, but poor infrastructure and transaction systems have hindered its growth.

  - China's e-commerce marketplace has reduced cash-on-delivery through mobile wallets such as Alipay and WeChat Pay.

  5. **Ways forward**:

  - The growth of the mobile wallet business is expected to challenge cash on delivery.

  - The government's vision of promoting a cashless economy could have a huge impact on the way online shoppers transact.

  6. **Winds of change**:

  - The rise of payment banks and mobile wallets will dramatically change the Indian e-commerce industry.

  - Improved infrastructure and technological advances will facilitate the development of online payments.

  The article concludes by highlighting the copyright notice and providing the contact details and website link of Zudo for readers to get more information on the Indian TMT industry.